Last updated: May 2026

1. General

Unlocked Amsterdam, part of Thegebcompany, acts as an intermediary between customers and activity providers in Amsterdam.

By booking with us, you agree to these Terms & Conditions.

2. Bookings

• All bookings are subject to availability
• A booking is confirmed once payment is received
• You are responsible for providing accurate information

3. Prices

• Prices are per person unless stated otherwise
• Prices may vary depending on group size and availability
• All prices include VAT unless stated otherwise

4. Payments

• Payment must be made in full or as agreed before the activity
• We reserve the right to cancel bookings if payment is not received

5. Cancellations & Refunds

Cancellation policies depend on the activity:

• Most activities: Free cancellation up to 48 hours before
• Some activities: Up to 30 days cancellation policy applies

After these deadlines:

• No refunds will be issued

Refunds (if applicable) will be processed within a reasonable timeframe.

6. Changes

• Changes to bookings are subject to availability
• We will do our best to accommodate requests but cannot guarantee changes

7. Liability

• Unlocked Amsterdam is not responsible for injuries, damages, or losses during activities
• Responsibility lies with the activity provider
• Participation is at your own risk

8. Conduct

• Customers must behave responsibly during activities
• Providers may refuse entry or service in case of inappropriate behavior
• No refund will be given in such cases

9. Alcohol & Age Restrictions

• Some activities involve alcohol consumption
• You must meet the legal age requirements (18+)
• Valid ID may be required

10. Delays & No-Shows

• Late arrivals may result in missed activities
• No refunds for no-shows

11. Force Majeure

We are not responsible for cancellations due to:

• Weather conditions
• Government restrictions
• Events beyond our control

12. Third-Party Services

We act as a booking intermediary.
The actual service is provided by third-party partners.

13. Contact

Unlocked Amsterdam (Thegebcompany)
 info@unlockedamsterdam.com
 +31 6 40 69 34 54 

14. Changes to Terms

We reserve the right to update these Terms & Conditions at any time.